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I think I never saw a BSOD since my Win2000 desktop, but today it happened 3 times in less then 5 hours.

And it always happened when I was scrolling data tables from inside SQL Server Management Studio.

The only thing I installed since the last time I used it were the drivers for my Microsoft Presenter Mouse 8000 to deliver my presentations on ASP.NET MVC last week. Seemed a bit weird that mouse drivers could interact cause such a problem.

But they were: searching on Google I found many posts and thread about this strange interaction between the two software.

This one “SSMS and win32k.sys Blue Screen” pretty much summarizes all the problems. And the solution is: remove the intellipoint drivers.

There are also a few bugs on Microsoft Connect, but still no official answer to them.

Now I uninstalled the Intellipoint 6.2 drivers: no more BSOD but also no more remote control functionalities for my mouse.

Let’s hope the 2 teams work out some fix together.

UPDATE: I opened a new bug report on connect: SSMS goes Blue Screen when scrolling data tables with Intellipoint 6.2 mice
UPDATE2: Microsoft closed the bug as "resolved" with a "won't fix", but without explanations

posted on Tuesday, June 3, 2008 6:58 PM

Comments on this entry:

# re: BSOD

Left by Matt at 8/20/2008 3:26 AM

This has been a real pain for some time now for me. Like you, it is the only software that causes a BSOD that I have used for a long time. I eventually uninstalled IntelliPoint, but that means I miss out on some config options and don't get notified of low battery etc. I pity people who run IntelliPoint on mission critical database servers because they will be in for a shock one day! anyway, I have added my comment to your Connect feedback. I'm going to try downloading the latest IntelliPoint, it says it's still 6.2 which I had but maybe there's a minor revision change (6.20.182.0).

# re: When mice interact with SQL Management Studio and cause a BSOD

Left by Matt at 8/25/2008 1:21 PM

Just got a BSOD with the latest install (Intellipoint 6.20.182.0) so updating it didn't work! Oh well, back to uninstalling IntelliPoint again...

# re: When mice interact with SQL Management Studio and cause a BSOD

Left by Simone at 8/25/2008 2:23 PM

Since I need the feature of IntelliPoint, the thing I usually do is killing the iPoint process whenever I need to use Sql Management Console.

Comments have been closed on this topic.